FAQs

Custom Design Doormats Logo

CUSTOM DESIGN DOORMATS

Phone Number +1 ‪(832) 600-2899‬
info@customdesigndoormats.com
HOURS
Monday – Friday: 9am – 5pm
Saturday and Sunday: 10am-4pm

WHAT IS CUSTOM COIR DOORMATS?

Coir is a natural and eco-friendly product that is extracted from the fibrous outer husks of coconuts. In fact, this material has been in use for centuries to make products such as rope. Also known as coco, this tough material is ideal for use in doormats because of its ability to scrape away dirt, mud, rocks, and other debris from footwear. It has a rough texture and is perfect for outdoor use as it can resist both moisture and UV rays.

HOW LONG CAN I USE MY DOORMAT?

All of our products are designed to last for long periods of time. There is no reliable way to determine the exact lifespan of each individual doormat. It really depends on how much wear you put the mat through. Keep in mind that areas that see high volumes of foot traffic can wear down a mat faster compared to areas that do not have very high levels of foot traffic.

WHICH PRODUCT LAST LONGER OUTDOOR, COIR DOORMATS?

The simple answer is both. Coir is ideal for use in the outdoors because it is a naturally occurring material. The coconuts that coir fibers are extracted from originally grow exposed to outdoor elements such as rain and sunlight. The coir used to produce our doormats inherits this weather resistant quality. Coir is one of the best materials you can have for an outdoor doormat. Since we also use rubber in our doormats, we make sure to use the type of elastomers that can resist outdoor elements. We use reclaimed rubber material for our doormats. Reclaimed rubber is sourced from vehicle tires. The rubber in tires is designed for constant exposure to the elements. When these tires are shredded down and reprocessed into reclaimed rubber, they still carry over their UV, ozone, and moisture resistance to their new form. In this case, the reclaimed rubber is used to make doormats that can be placed in the outdoors.

HOW/WHERE WOULD I USE A COIR MAT?

A carpet mat is best used indoors. Ideal locations for our carpet mats include indoor entryways and hallways in homes, offices, showrooms, restaurants, and more. The reason for this is due to the fact that the polypropylene fibers of the carpet surface are not designed for prolonged exposure to the elements.

MY DOORMATS ARE ECO-FRIENDLY?

Yes, Custom Design Doormats are proud to say that our doormats are eco-friendly products! The best aspect of our doormat inventory is that it allows us to maximize our use of environmentally conscious materials. Our doormats are made from eco-friendly materials such as coir and natural and reclaimed rubbers. Both coir and natural rubber are naturally occurring resources that are produced using sustainable methods. Reclaimed rubber is eco-friendly because it is made from old vehicle tires. These tires are reused to make new products instead of rotting in landfills, taking up space that could be used for biodegradable waste.

WHERE ARE THEY MADE?

Our doormats are made in southern India according to our specifications. The coir and natural rubber that we use are sourced from plantations that are dedicated to growing these materials. Take a look at the following videos to see how these materials are made: https://www.youtube.com/watch?v=Z-R-zaE6G-4

ARE ANY OF YOUR DOORMATS HANDMADE?

Some of our doormats are handmade products, while others are made with the assistance of machines. For example, our boot scraper mats are handmade. The stencil painted designs on our doormats are also done by hand. If a doormat has rubber in its composition, it is made with the help of machines that can perform the rubber molding process.

CAN I GET A DISCOUNT FOR BUYING MULTIPLE UNITS?

Most definitely! We encourage you to mix and match styles when shopping for your doormats. You can still get the benefit of a volume discount for the different styles of mats you choose. For example, if you manage an apartment complex that requires large quantities of doormats, then you may want rubber doormats for one set of units and coir doormats for the other set. The volume discounts would apply for the total amount of doormats in the order.

CAN I BUY WHOLESALE?

Yes, we have wholesale pricing options available. We know that there are many other businesses out there that need doormats as part of their product line. We make our high quality products available to commercial outlets such as retail stores, online storefronts, real estate firms, design firms, and more. We encourage you to contact Custom Design Doormats for more detailed information regarding our wholesale rates.

CAN I ORDER MY OWN DESIGNS?

Definetly, let us know about design or select one of our templates and we can customize your doormats the way you want. It's that easy.

WHAT ARE YOUR BUSINESS HOURS?

Custom Design Doormats is open Monday through Sunday from 9:00 AM to 5:00 PM CST.

HOW CAN I PLACE MY CUSTOM DESIGN DOORMATS?

You can order a product by phone or online at www.customdesigndoormats.com.

HOW DO I FIND THE BEST DOORMAT FOR MY NEEDS?

After taking a look at our site, if you are still unclear on which entryway mat to get please give us a call at +1 ‪(832) 600-2899‬ or send us an email to info@customdesigndoormats.com. A customdesigndoormats.com specialist will assist you with finding the right product that best fits your preferences.

HOW QUICKLY CAN I EXPECT MY PRODUCT TO SHIP FROM YOUR WAREHOUSE?

Here at Custom Design Doormats, we want to get your items to you as fast as possible. This is why we do our best to fill orders within 24 hours of being created. Many of our items are already in stock, giving us the ability to offer you fast shipment options. For custom cut products, they may take a little longer to ship out because our staff needs time to get it ready. If this is the case, you will be informed of the details at the time of inquiry.

WHAT IS THE PROCESSING TIME FOR CUSTOM DOORMATS?

If you place an order for custom doormats your order might take 2 to 5 days to ship out.

HOW MUCH DO YOU CHARGE FOR SHIPPING?

Our shipping depends on the shipment weight and where it is being sent. If you would like an approximation, let our staff know which type of item you would like and the zip code to where it is being shipped. We can offer a general shipping quote via phone or email after receiving this information. Or you can check your shipping rates online at our website by adding your cart.

HOW DO YOU SHIP YOUR COIR DOOR MAT PRODUCTS?

We use a number of different carriers in order to reduce the hassle of shipping costs. Most of our small packages (mostly small mats) are shipped using FedEx Ground. We also offer FedEx Express Air Services for one day, two day, and three day options.

WHO IS CUSTOMDESIGNDOORMATS.COM?

Custom Design Doormats .com is a special web store that is ready to provide you with awesome custom coir doormats. Our main goal is to provide both residential and commercial settings with the doormats you need for both aesthetic and practical reasons.

HOW CAN I CONTACT CUSTOM DESIGN DOORMATS?

Custom Design Doormats Logo CUSTOM DESIGN DOORMATS Phone Number +1 ‪(832) 600-2899‬ info@customdesigndoormats.com HOURS Monday – Friday: 9am – 5pmSaturday and Sunday: 10am-4pm
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