Shipping and Delivery
Delivery and Store Pickup
We offer same day delivery - Some restrictions apply.
Details of the delivery options and store pickup
In-Store Pickup (I am picking up this order myself)-
- FreeThree-Day Delivery (Available Only for Houston and Surrounding Cities) $1.00 – $2,000.00 – $55.00
- Two-Day Delivery (Available Only for Houston and Surrounding Cities) $1.00 – $2,000.00 – $75.00
- One-Day Shipping (Available Only for Houston and Surrounding Cities) $1.00 – $2,000.00 – $144.99
- Two-Day Delivery (Available Only for Houston and Surrounding Cities) $2,000.00 – $5,000.00 – $164.99
- One-Day Delivery (Available Only for Houston and Surrounding Cities) $2,000.00 – $5,000.00 – $194.98
- Free Delivery! (Available Only for Houston and Surrounding Cities) $5,000.00 and up
We will deliver your furniture at your earliest convenience. Note: we cannot hold merchandise beyond 30 days.
What if the items on my order are out of stock when I am ready to take delivery?
If an item is out of stock, we guarantee that more is on the way. Our goal is to have everything we offer in-stock and available for immediate delivery, minimizing any wait time for you.
In the event you need to reschedule your delivery date, please text or email to firstname.lastname@example.org at least 48 hours in advance. If you are not home on the day of your delivery, or if you do not request to reschedule at least 48 hours in advance, a $110 + tax redelivery charge will apply.
Before Your Delivery:
Before delivery, we will contact you via text or email about your delivery date.
Day Of Delivery:
We want you to have a great delivery experience and start enjoying your new furniture! Please be aware of the following:
•The merchandise you have purchased will be carefully inspected prior to delivery. If you have any questions or concerns regarding your delivery, please email to email@example.com while the driver is present or notate your concern on the delivery document you sign.
•Please make sure someone over 18 years of age is home to accept the delivery.
•Please have the room ready and cleared for your new furniture.
•If you live in an apartment building or complex, please make sure the building requirements are met for the delivery date. (some buildings require prior notification, reservation for the elevator and/or a certificate of insurance).
•Furniture Size - please carefully measure all doorways, entrances, and elevators to make sure your new furniture will fit.
•Delivery damages must be reported within 24 hours of delivery to firstname.lastname@example.org
Note: If we are prevented from completing a delivery (as in the above examples) store credit will be issued less the delivery fee. Cancellations/refunds will not be accepted at this time. We are unable to move or remove your old furniture from your home. We are also unable to install anything on walls or ceilings, nor can we install electronic equipment.
Customer Pick-Up Information
Pick Up Hours for all locations:
Monday through Saturday 10 to 5pm
Sunday 12 to 5pm